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Job Title:
Senior Travel Consultant
Job Location:
Position Level:
Position Report To:
Position Responsibilities:
  •       Manage and distribute inbound leads from website forms, chat line inquiries, guest referrals, prospective guests from  incoming calls, etc. to convert into sales.
  •       Constantly follow up on leads to increase sales and reach sales goals.
  •       Serve as a knowledgeable resource that offers helpful and accurate information to potential guests on all products and destinations (5+ countries, 50+ itineraries).
  •       Work with CEO and Trip Specialist to facilitate the creation of custom itineraries,
  •       Provide and manage outstanding customer service priority one!
  •       Maintain and update guest/prospect information and sales data across multiple platforms.
  •       Establish strong relationships with our international teams, marketing, and guest services to ensure superior customer service and product delivery.
Percent Travel:
Direct Reports:
Experience Required:
  •       At least 2-4  years in sales and customer service in the travel or hospitality industry.
  •       Multi- tasking leader who can work on their own and well under pressure.
  •       Develop and execute tactical and strategic plans to achieve personal and team sales targets. 
  •       Understanding of sales cycle from lead to close.
  •       Strong computer skills with knowledge of CRM, Database, Booking Systems
  •       Excellent written and verbal communication skills.
  •       Successful track record in selling and team building.
  •       Customer-focused, passionate, well organized.
  •       Excellent knowledge and fluency in the Microsoft Office suite of applications.
  •       Passion for active travel
  •       In-depth knowledge and experience of traveling, living or working in the destinations we offer trips
  •       The flexibility to work some evenings and weekends for events
Education Required:
BS/BA pref.
Other Remarks: