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Job Title:
Revenue Manager
Job Location:
Position Level:
Position Report To:
VP, Product
Position Responsibilities:

Implements revenue management strategies and processes in order to optimize and maximize its revenues. Several functions to be performed in order to achieve the desired results. Functions include but are not limited to, creation of pricing strategies, conduct competitive analysis, track revenue, manage inventory to optimize yield based on demand & supply.

  • Implement revenue management operations, procedures and best practices.
  • Identify new revenue opportunities.
  • Provide daily, weekly and monthly reporting.
  • Optimize and expand distribution partnerships.
  • Act as overall business development consultant for ET/managers.
  • Challenge and influence Sales/RES to improve service level and operational standards.
  • Build and maintain strong working relationships with all levels of staff.
  • Embed a revenue management culture.
  • Oversee revenue management and distribution strategy and manage day to day yield operations.
  • Daily pick-up analysis, strategy adjustments and reporting.
  • Perform competitive benchmark studies and follow market trends.
  • Create and maintain a rolling demand calendar.
  • Create and develop pricing strategies in conjunction with the individuality of each tour.
  • Provide weekly dynamic forecast of expected results, variances and budget comparisons.
  • Manage and oversee strategy for all 3rd party distribution.
  • Responsible for assessing, analysing and pricing group business strategies.
  • Analyze overall monthly tour performance and provide summary report with recommendations to improve long term strategies.
  • Ensure all related systems are configured correctly, validated and working to full capacity
  • Oversee and audit the standards and operations of the reservations department.
  • Ensure website booking process is maintained up-to-date and functional.
  • Work in liaison with sales and reservations departments as a team.
  • Regularly check the quality of data (segmentation, cancellation, lapse tracking, etc.) points.
  • Conduct quarterly tour performance review and develop strategic and tactical action
  • Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of tour yield management; inventory availability by channel; pricing control and new pricing concepts.
Percent Travel:
Direct Reports:
Experience Required:
  •        Bachelors or Master’s Degree in Tourism, Hotel Management, Finance or Economic Studies.
  •        5 - 7 years of hands-on Tour, Airlines, Cruise, Rental Car or Hotel Revenue Management experience.
  •        A strong command of both written and spoken English is required; additional languages an asset.
  •        Highly computer literate with a high level command of Excel.
  •        Knowledge of technology an added plus: Salesforce, Qlik, Tableau, Softrip, GDS, CRS, Extranets
  •        Business Development DNA and commercial minded.
  •        Strong sense of need for achievement of goals and success.
  •        Sound ability and knowledge to develop standards of operations and strategic processes
  •        Good analytical and numeric skills for fast data crunching.
  •        Ability to work under own initiative in a highly pressured environment.
  •        Good listening skills and the ability to anticipate business needs.
  •        Able to develop relationships with 3rd parties and the Sales teams.
  •        Capacity to read situation, understand environments and respond accordingly
  •        Capable of prioritizing between revenue generating actions and time consuming tasks with low yield impact.
  •        Well-developed interpersonal, adaptive influencing and supervisory management skills
  •        Willingness to travel and ability to interact professionally with other cultures
  •        Mentality of client service and taking responsibility beyond direct duties.
  •        High level of motivation, determination and commitment.
Education Required:
Other Remarks: