Position requirements:

• Designing and proposing custom FIT itineraries for individuals, couples, families & small groups to destinations across Africa.
• Controlling the sales process efficiently, closing transactions timeously, and managing all aspects of the reservation process, including continued consulting with clients, preparing & presenting documentation, overseeing & reviewing final details, and follow up.
• Continually evaluating our product offerings with an eye towards enhancing and further developing the experiences we offer to our guests. 
• Continually enhancing our business to business partner relationships as well as growing direct consumer sales, potentially to include in-person sales visits and presentations throughout the U.S.
• Assessing current sales and profit margins, establishing sales goals and benchmarks and continued self-evaluation.    
• Designing programs to encourage past travelers to return for new experience or second experiences in the same destination.
• Maintaining and further developing relationships with local suppliers including luxury properties, transportation companies, guides, specialists, and more.
• Excellent computer proficiency in Microsoft Office (Word and Excel), tour operating software and general ease navigating technology in a complex office environment.
• College Degree preferred but not mandatory.

• Proven history of sales within the travel industry.
• In-depth knowledge of Africa, particularly East Africa
• In-depth knowledge of the luxury travel industry
• Self-starter with superior attention to detail and stellar people skills
• Highly-motivated, sales-oriented and comfortable wearing many hats—from speaking with discerning clients and travel advisors, to assisting with the booking process and confirming itineraries in a fast-paced office environment.
• Service oriented and comfortable working with demanding clients.
• Excellent communication and organizational skills, speaks and writes clearly and effectively; listens to others and demonstrates openness in sharing information and keeping people informed.
• Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise.
• Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives.